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Notifications for clients

Cancellation of Brokerage Fees from May 1 to May 11, 2025 (inclusive)

30 april 2025, 12:16

Due to a recent technical failure in the data centers, our clients temporarily lost access to the trading system — including quotes, charts, and connections to stock exchanges.


As an apology, from May 1 to May 11, 2025 (inclusive), the company is waiving all brokerage fees for trading operations specified in Section I of Appendix 3 to the Regulations of Freedom Finance Global PLC (excluding subscription fees for investment services).


These fees will either be refunded during May or not charged at all. The process will be automatic and will not require any action from clients. To avoid any misunderstanding, we would like to emphasize that the commission waiver does not apply to margin loans.


We sincerely apologize for the inconvenience and reaffirm our commitment to ensuring stable and reliable operation of all trading systems.


For any additional questions, please contact your personal manager or our client support service.

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Main siteFreedom Holding Corp.AFSA Regulator

+7 7172 67 77 55 (free of charge from Kazakhstan city numbers, from international and mobile numbers the call is charged)

7555 (free of charge from mobile operators in Kazakhstan) [email protected]

16, Dostyk street, integral non-residential facility No.2, Yessil district

Astana, Republic of Kazakhstan (Talan Towers Offices).

Working hours:

Mon-Fri 09:00-19:00 (according to the time of Astana)

© 2025 Freedom Finance Global PLC

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Owning securities and other financial instruments always involves risks: the value of securities and other financial instruments may rise or fall. Past investment results do not guarantee future returns. In accordance with the legislation, the company does not guarantee or promise future profitability of investments, does not guarantee the reliability of possible investments and stability of possible income amounts.

Disclosure of information

Licenses

Freedom Finance Global PLC provides brokerage (agency) services in the securities market on the territory of the Astana International Financial Center (hereinafter referred to as AFSA) in the Republic of Kazakhstan. Subject to compliance with requirements, conditions, restrictions and/or directions of the Acting Law of the AFSA, the Company is authorized to conduct the following Regulated Activities under License No. AFSA-A-LA-2020-0019: Dealing in Investments as Principal, Dealing in Investments as Agent, Managing Investments, Advising on Investments, Arranging Deals in Investments.

 

S&P Global ratings – “B+/B+”, outlook “Positive”.

 

Ownership of securities and other financial instruments always involves risks: the cost of securities and other financial instruments may rise or fall. Past investment results do not guarantee future returns. In accordance with the legislation, the company does not guarantee or promise the profitability of investments in the future, does not guarantee the reliability of possible investments and the stability of the amount of possible income.

 

The information on the website is updated as part of keeping the data up-to-date and meeting regulatory disclosure requirements. Please note that these updates are for informational purposes only and are not marketing materials!